The product
Answers every customer.Hands the rest to you.
Querive answers your website, your inbox and every new enquiry from your own data, and passes the conversations that need a person to your team, already summarised.
- handled tonight
- 9
- escalated
- 1
- left waiting
- 0
- Escalated
Escalation7:05pm
Bond dispute, asked for a manager
- Answered
Chat Widget6:48pm
Do you allow pets in the Carlton unit?
- Hot 84
Lead Engine6:31pm
3 properties in Richmond & Hawthorn
- Draft ready
Email Agent6:14pm
Breaking our lease early
- Answered
Chat Widget6:02pm
Are you open for inspections on Sunday?
Every answer comes from your own knowledge base, with the source attached.
The Chat Widget
Your customers never meet Querive.
Name it, colour it, and write how it speaks. Your visitors experience a member of your team, not a chatbot with someone else’s logo in the corner.
Hi, I’m Sage. Ask me anything about our listings.
Do you have anything in Fitzroy?
What you control
- The agent’s name
- Accent colour and position
- Welcome message
- Tone of voice
- What it says when it doesn’t know
- Which sites each key works on
The install
<script src="https://cdn.querive.com/widget.js"
data-api-key="qrv_live_..."
></script>One line in your site’s <head>. That’s the whole install.
The only place Querive appears is your invoice.
The Email AgentLive
Your inbox drafts its own replies.
Connect Gmail or Microsoft 365. Querive drafts a grounded reply to every customer email. You press send.
Breaking our lease
We need to move interstate in six weeks. What does it cost to break our lease early?
Hi Priya, rent continues until a new tenant moves in, plus a reletting fee of one week’s rent + GST. More notice usually means a shorter gap.
Sage · Q Properties
A draft for every email
Threaded, signed, in your mailbox.
You decide when it sends
Drafts only by default.
People always win
Reply by hand and the agent stops.
The Lead Engine
It answers new leads before they go cold.
A new enquiry doesn’t wait for business hours. Every lead from chat, email and your contact forms is scored Hot, Warm or Cold and routed to the right person. Nobody touches it until it’s worth touching.
- Answered in secondsDay, night, weekend, holiday.
- A real conversationQualified over a few messages, not a form.
- Scored and routedHot, Warm or Cold, with the full thread attached.
Captured
- Need
- Management for 3 properties
- Fit
- Richmond and Hawthorn, near the office
- Budget
- Asked about portfolio pricing
- Authority
- Owner of all three
- Timeframe
- Wants someone to reach out
Routed to sales with the full thread
Two minutes of chat on a Tuesday night. Three properties, two suburbs, a question about portfolio pricing, and no form. Nobody was working, and the lead was already on the board.
Every enquiry arrives here
- Website chatLive
- EmailLive
- Website formsLive
- Facebook Lead AdsV2
Every lead goes exactly where it should.
- HotSales notified with the full thread
- WarmOn the board, ordered for follow-up
- ColdKept on the board at low priority
Nothing is discarded. A cold lead is just a lead with a longer clock.
The AI stops. Your team already knows.
Querive handles the routine on its own. When something needs a person, it hands over with the transcript, the customer’s history, the ticket, and a summary of what happened.
A live conversation in the console. The AI is still replying, and the team can take over in one click.
Escalations the agent raised, each already categorised and prioritised for the team.
The Leads board, worked by sales. Support works the Escalations board alongside it.
- Knowledge base with passage-level editing
- Catalog management and imports
- Every conversation, filterable and searchable
- One-click removal of a visitor’s personal data
- Activity feed attributing every change to a person, the system, or the AI
- Roles and team access
- Multiple businesses in one login
- Usage and cost, traceable to a single conversation
Every one of these is a record you can point at later. Who changed the refund policy the agent has been quoting, and when.
See Querive answer from your data.
Fifteen minutes. Your documents. No commitment.